Get end-to-end excellence throughout
your retail supply chain.

customercarefulfillmentdistributionordermanagementinventorymanagementretailinstallationreverselogisticsprintmanagementsourcingsuppliermanagementvalueaddedservices

Infrastructure Essentials

Every good initiative needs a strong foundation. From technology integration to facilities and financial management, Group O brings a robust infrastructure necessary to support any solution.

Infrastructure Essentials

Every good initiative needs a strong foundation. From technology integration to facilities and financial management, Group O brings a robust infrastructure necessary to support any solution.

Sourcing / Vendor Management

Group O leverages our relationships with more than 7,000 suppliers worldwide to bring you the best products at the best price. We also manage other vendors and service providers for our clients, giving you a single point of contact for program operations.

Print Management

Group O drives significant savings while ensuring quality and consistency across our clients’ entire print ecosystem. We achieve greater efficiencies in your point-of-sale production and distribution while ensuring optimal speed to market.

Inventory Management

Group O provides a highly configurable suite of asset management functions to support your entire inventory lifecycle. We own, manage or operate from more than 20 locations across the country — with rapid ability to expand. And our world-class Warehouse Management System (WMS) manages all components accurately and with deep visibility.

Order Management

Group O makes ordering and fulfillment easy and efficient through our integrated order management services. Choose from our customizable and brandable MySupply® ordering portal to live agent, email, text and IVR support through our world-class call center. Either way, Group O makes it easy for your retail locations to get the items they need quickly and efficiently.

Fulfillment / Distribution

Rather than a one-size fits all approach, Group O provides tailored, flexible fulfillment and distribution solutions to meet individual client needs. We leverage our four decades of fulfillment and shipping experience to eliminate unnecessary costs and waste.

Retail Installation

Group O brings an extensive network of experienced installers to handle a variety of retail needs. You’ll get a high-quality, vetted team, professional service and comprehensive documentation to ensure that installations are completed on-time and on-target.

Reverse Logistics

Group O brings a defined reverse logistics lifecycle process that is driven by customer requirements. We ensure timely receipt, processing and disposition — ranging from recycling, repair, return to OEM, salvage, disposal, etc. — combined with rapid and accurate financial reconciliation.

Customer Care & Support

Group O provides high-touch, brand-centric customer support and lifecycle management through our world-class contact center. We offer multiple points of contact — including IVR, live agent, mail, email, text, chat, online and mobile options — supporting corporate clients, distribution partners and consumers.

Value-Added Solutions

Group O brings a highly configurable suite of value-added services to help our clients optimize performance, reduce cost and improve business results. From demand planning and forecasting to planogramming, kitting and assembly, device inspection to flashing and packaging, Group O provides the infrastructure, experience and resources to meet any need.


Group O provides a full spectrum of integrated solutions that enable large-scale retailers and OEMs to optimize their supply chain while achieving greater efficiencies.  From strategic sourcing through inventory management, fulfillment, installation, reverse logistics and value-added services, we provide seamless support to help our clients reduce costs and solve their biggest challenges.

Our end-to-end retail solutions leverage best practices in technology, customer service, account management, and measurement and analytics.  Group O also provides a variety of marketing solutions and business analysis options — allowing you to gain deep intelligence into your customer acquisition and loyalty efforts, combined with expert marketing services.  And to ensure you get the most from your retail supply chain, we also provide sophisticated dashboard reports that provide fingertip access to all operational and performance metrics.

Whether you’re looking for an individual service or an integrated, turnkey solution, Group O can help ensure that your retail supply chain operates at peak efficiency — and solve common challenges such as:

  • Ensuring that the right locations get the right materials, on-time, every time
  • Minimizing printing costs while eliminating overages and inefficiencies
  • Developing planograms for a variety of store types and footprints
  • Enabling seamless order management that makes it easy for all locations to get the items they need quickly and efficiently
  • Optimizing distribution efficiencies while reducing shipping costs
  • Making in-store installations and set-up efficient and painless
  • Providing one point of contact for effectively managing multiple suppliers
  • Creating a lens into everything that’s going on throughout the supply chain while providing fingertip access to actionable intelligence
  • Leveraging structured and unstructured customer data to attract and retain more customers
Case Studies

Efficient Retail Trade Fulfillment

Helping a retail giant deliver store opening orders.

Read the case study

Retail Merchandising Solutions

Forward and reverse logistics: There and back again.

Read the case study

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Group O is a Top 5 Latino-owned Business and National Minority Supplier of the Year.