RETAIL FULFILLMENT AND LOGISTICS
Retail giants with hundreds of brick and mortar stores turn to Group O to support new store construction, renovations, and marketing changes. From furniture and fixtures to displays and printed marketing materials, big brands like Starbucks, Best Buy, Samsung, and Panera rely on Group O. Our experts use state-of-the-art systems to fulfill orders and consolidate suppliers.
For over 40 years, Group O has delivered customizable solutions that are flexible and scalable. Our people, processes, and technologies allow us to manage the details, so that businesses can focus on what matters most – the product and customers.
SUPPLIER CONSOLIDATION & MANAGEMENT
Keeping stores fresh and modern involves a lot of moving parts. Group O simplifies the process by becoming the only supplier you need. We provide vendor management services, including consolidation of purchase orders, invoices, and payments. Group O has long-standing relationships with thousands of high-quality suppliers and can source your Goods Not for Resale. Our systems continually measure and analyze supplier performance, as well as our own performance to provide efficiency, transparency, and cost savings.
ORDER FULFILLMENT &
With access to 750,000 square feet of warehouse space nationwide, it’s easy for Group O to take on a project of any size. Our goal is to customize a supply chain solution that works best for retailers. We build a warehouse management system specific to your business objectives. Our WMS provides visibility and allows our staff to identify opportunities for efficiencies as we pick, pack, and ship orders. Group O also manages the shipping schedule so the right items show up on the right date to each store – with as high a level of customization possible.
Our facilities are the most secure in the industry. Anyone who enters our facility must go through a metal detector and register any device’s IMEI with our security team. All materials are kept under lock and key with limited access.
Click here to learn about how we've found real-time inventory solutions for Best Buy saving them millions.
KITTING & ASSEMBLY MANAGEMENT
What do you need? Trust us – we can do it. Group O assembles, packages, and ships millions of kitted components annually worldwide. Creating a kitted component takes more than picking and packing individual pieces. Our experts strive for efficiency and cost savings through continual monitoring. Group O provides analysis and detailed reporting so businesses make the best decisions for their operations.
Click here to learn how Group O creates kits to meet Best Buy’s tight timeline for weekly advertisements.
Group O offers customized print management solutions to get what you need to the right place at the right time and at the right cost. We handle any request you may have for custom display artwork and manage printing, including quality and color control. Whether temporary or long term, stand-alone displays or wall graphics, Group O delivers. We provide hundreds of thousands of displays to hundreds of thousands of stores on time and with accuracy.
Our list of satisfied clients who trust us with their printed materials and displays include:
- Sam's Club
- And hundreds of other retail stores
You have a product and you need to get it to market. Technology developed at Group O makes it easy for stores to order what they need when they need it. Creating your own portal is costly and time consuming. We have the experience not only to develop a customized portal, but to manage the suppliers. We are a single point of entry to manage GNFR business -- approval processes, reports, inventory tracking -- you can do it all from the field. Learn about Samsung's ordering portal created by Group O here.
Group O also creates portals for Goods Not for Resale. Construction crews and development reps can place orders from your approved choices, as they create new stores or renovate current spaces. See what we’re doing for Starbucks right now.
Group O not only takes care of the supply chain before a product goes to market, but also takes care of any returns to fix issues or off-shelf outdated merchandise. Click here to learn about our process.
MOBILE DEVICE LIFE CYCLE MANAGEMENT
Group O manages the complete supply chain life cycle for some of the world's biggest mobile device carriers. Find out how here.
CUSTOMER CARE & CALL CENTER SERVICES
Once products are in the hands of customers, Group O can handle any questions with its award-winning, omni-channel customer service centers. Find out how here.