From October 18-21, the Group O Packaging and Automation team will join thousands of industry professionals at PACK EXPO International in Chicago to explore the latest advancements in packaging, automation, material handling, and supply chain innovation. As one of the largest packaging and processing events in North America, PACK EXPO brings together more than 2,600 exhibitors and solutions serving…
Read the ArticleHow to Build Customer Acquisition & Retention Programs That Win Beyond the Holidays Holiday Readiness Starts Earlier Than Most Brands Think For many organizations, holiday planning begins when promotional calendars are finalized and creative campaigns are launched. However, brands that consistently outperform competitors during the holiday season know success starts much earlier. The holidays…
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Attribution, Impact & Continuous Improvement 2026 Incentive Strategy Roadmap | Mile 9 As we move into the ninth mile of our 2026 Incentive Strategy Roadmap, one theme continues to connect every article in this series: successful incentive programs are built with intention, measured with discipline, and improved through data. From establishing innovation baselines and North Star metrics to modernizing…
Read the ArticleIncentive, rebate, and loyalty programs are designed to drive growth, increase engagement, and strengthen customer and partner relationships. Yet behind every successful program is a complex operation responsible for validating claims, preventing fraud, managing payouts, and, most importantly, maintaining a positive participant experience. When programs scale, the risks often become more significant…
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2026 Incentive Strategy Roadmap | Mile 8 As we continue our 2026 Incentive Strategy Roadmap, one theme has surfaced repeatedly: incentive programs are no longer simply reward mechanisms. They have become strategic business tools that influence behavior, strengthen relationships, and drive measurable performance. Earlier articles explored everything from innovation baselines and measurable program…
Read the ArticleBringing Packaging Automation Directly to Your Door: A Q&A with Tom Austin Manufacturers and distributors are under increasing pressure to improve productivity, address labor challenges, and keep products moving efficiently through the supply chain. That's why Group O's Packaging Solutions team is partnering with Lantech to bring packaging automation directly to businesses across the region through…
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Supporting rebate management, customer care, payments, fulfillment, and energy efficiency programs. Energy and utility companies are under constant pressure to improve customer participation, manage regulatory requirements, deliver exceptional service experiences, and maximize program performance. Many organizations rely on a network of partners to support program operations. One provider may manage…
Read the ArticleThe Missing Link Between Supply Chain Efficiency and Long Term Business Growth Every company wants a faster supply chain, lower costs, better visibility, and stronger customer experiences. The challenge is that most organizations manage these objectives through a network of disconnected providers. One partner handles sourcing. Another manages fulfillment. A third processes…
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What could automation do to improve efficiency in your packaging operation? This August, Group O and Lantech are bringing packaging automation directly to customers during the upcoming Lantech Packaging Tour. The mobile demonstration truck will be available the week of August 24, giving customers a hands-on opportunity to see equipment in action, ask questions, and explore…
Read the ArticleAt the 2026 PMMI Roadshow, Group O heard firsthand what CPGs and manufacturers need from packaging and automation partners: lifecycle value, reliable support, smarter capital planning, and productivity-focused solutions that reduce complexity and drive results.
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