Rebate Management, Processing, & Fulfillment
Track, Automate and Manage Rebates.
Rebate programs are a great tool to help your business boost sales, introduce new products, and reach new target markets. With so many business processes involved, it can be difficult to effectively manage promotional programs. That is where Group O can help! We provide full service, custom rebate management services.
What is full-service rebate management? Quick and efficient program development and implementation, rebate management software, claims verification, rebate fulfillment, and customer service.
Full-Service Rebate Management Solutions
Program Design
Our goal is to help our clients implement successful rebate and incentive programs. To do so, our experts take a systematic approach to understanding your unique business needs. Through a series of interviews and research, we help you create and deliver the perfect reward program to reach your goals.
- Profile target participants.
- Create a clear, concise plan.
- Align rebate to goals and objectives.
Prepaid Rebate Cards
Prepaid cards are the preferred way to receive rebates and incentives! We offer traditional, plastic prepaid rebate cards and digital/virtual cards. Both options are fully customizable and fulfilled through Group O.
Ditch the check and go with PrePaid!
- Fast Fulfillment. Improv customer experience.
- Flexible. Choose any amount.
- Custom. Reinforce your brand.
Need more convincing? Follow me.
Online Rebate Submissions
Offering digital claims submission streamlines the rebate process for your company while increasing end-user experience. Branded, web-based microsites allow participants to fill out, submit and track their rebates easily. To eliminate time consumer paperwork, documents can be uploaded for validation. Once validation rules have been met, Group O automatically processes and fulfills the rebate.
Rebate Verification & Processing
There are a couple ways for customers to submit a rebate claim, by mail or online. Regardless of how customers submit a rebate claim, our staff performs a series of validation measures. Validation procedures are customized to your program and include checking for duplicate submissions and confirming required documentation (i.e. proof of purchase, receipts, etc.). Once claims have passed through the verification process, rebates are issued and fulfilled quickly.
- Rapid turn-time to optimize the consumer experience
- Data protection and fraud control
- Reporting and financial management
Rebate Fulfillment
Customers want their rebates fast, and not getting them delivered in a timely manner can impact their experience. Whether you decide you want to issue physical or digital Prepaid Reward Cards, both options are quick to fulfill. After the claims have been verified, we will send personalized customer communications with the rebate included.
Customer Service & Support
We offer full omnichannel customer care for all aspects of your business including rebate submission inquiries. There are several options available including IVR and web chat assistance.
Additional Rebate Services:
- Gift Cards
- Creative Services
- Direct Mail Services (Printing and Distribution)
- Promotional Material Services
Powerful Rebate Technology
Reward and Incentive Management Powered by O-vations™
O-vations™ is our Incentive Management platform that streamlines rebate and incentive management, processing, and fulfillment. For clients, O-vations administers the entire promotion cycle, from program planning through execution, tracking, and settlement. For our client’s customers and end-users, O-vations™ provides an easy-to-use claims site. The claims site enable customers to submit claims and track their rebate status.
• Quick to Launch • Customizable • ERP Integration
Rebate Incentive Programs
Customer Rebate Programs
Influence Consumer Behavior
Consumers are always looking for a good deal and save some money. Rebates are a great way to incentivize new customers and reinforce brand relationships with existing customers. With our expertise in incentives and rebate technology, implementing a rebate program is easy for you and your consumers!
We have experience in all types of consumer incentives:
- Volume
- Growth
- Retention
Supplier & Vendor Rebates
Maximize Your Revenue.
Rebates are not only for consumers! They are also an effective way to create good relationships with suppliers and vendors. Our rebate management software allows you to choose how you want your vendor rebates to be structured. Standard or flat rebates are based on purchase thresholds, either a percentage or a flat amount. Growth goals require more complex accrual rules to trigger the rebate, such as achieving a revenue goal.
Looking for information on Channel Incentives? Let’s GO!
Don’t know where to start?
Contact us, and we will get you on the path to success!
