Milan, Ill. – Caterpillar Inc., the world’s leading construction and mining equipment manufacturer, has awarded Group O’s Supply Chain Division “Gold status” in its Supplier Quality Excellence Process. This is Group O’s 75th SQEP award from the global manufacturing giant in the past 15 years, including one Platinum certification. Within the Supply Chain Division, four out of five…
Read MoreMilan, Ill. – Nearly 4,000 Roku Streaming Sticks were donated to frontline health care workers at Unity Point and Genesis Health centers on Thursday, February 4. Despite blizzard-like conditions and freezing temperatures, Group O employees loaded up the devices at the company’s Milan warehouse and delivered them to Unity Point Health-Trinity Health Foundation in Rock Island and Genesis…
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MILAN, IL — The Deputy Director of the Illinois Department of Commerce & Economic Opportunity visited Group O on Tuesday, Oct. 20 to salute the company for its role in boosting the Illinois economy during the COVID-19 pandemic. Deputy Director Jonathan McGee and other state officials presented a proclamation to Group O Supply Chain VP Jeremy Womack as part of the state’s celebration…
Read MoreMILAN, IL —The state of Illinois has selected Group O as its provider-of-choice for call center support for the Illinois Department of Public Health’s updated COVID-19 telephone hotline. Group O stepped in as the provider of IDPH’s call center services in September. The hotline provides information to businesses and the general public in response to COVID-19. State…
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Group O once again has been named in LiveHelpNow’s top100 companies for Superior Customer Service. Group O's call center has received this award for February, March, April and May 2019. Each month, LiveHelpNow ranks its top 100 providers in superior customer service. These rankings are data-driven based on metrics provided daily to client dashboards. Measured against 12 unique values,…
Read MoreGroup O is proud to announce GSA Professional Services Schedule Contract from the United States General Services Administration. This contract enables federal government organizations to purchase and use Group O solutions.
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