RELIABLE. FLEXIBLE. TRUSTWORTHY.
Group O is an industry leader in device life cycle management services. Are you looking to increase your speed to market with the latest devices? We can help. Most devices have an expected life span that can be as short as 18 months. Getting updates and new products into the hands of customers is critical. That’s why Group O offers comprehensive device life cycle management assistance.
Our managed mobility services (mms) include logistics and testing to ensure a perfect end-user experience. Using state-of-the-art technology and solutions, we provide warehouse, testing, reimaging, and distribution services for millions of devices every year. By consolidating device life cycle management services to one provider who offers both supply chain and testing services, Group O reduces hassle and stress by providing you with a one-stop-shop solution. Ready to get started? Call 800.752.0731.
ORDER FULFILLMENT SERVICES
Partnering with Fortune 100 companies in the technology and mobile device industry, Group O has a proven track record of delivering on promises. We provide an end-to-end solution to on-board OEMs into your supply chain, test them for quality, and deliver those devices to your destination We go beyond devices, fulfilling display materials, fixtures, and other marketing materials. We know each order is different, so we stay flexible to meet your needs in the quickest way possible.
KITTING & ASSEMBLY
Our Kitting & Assembly teams design kits specific to your objectives, working constantly to discover new efficiencies whether that means combining boxes or something as small as eliminating a label. Engineers work tirelessly to minimize movements; the leaner the process the better. Every kit goes through a quality inspection – something, not every company does. We source and procure the pieces that go into each kit. Learn how we do it HERE.
DISTRIBUTION
Group O finds the best solution to lower costs and deliver in the shortest window. Utilizing hundreds of carriers and thousands of delivery agents, Group O delivers door-to-door or dock-to-dock either on the same day or to deferred service levels nationwide. We also offer creative and specialized packaging and shipment solutions to ensure your devices arrive safely. CLICK HERE to learn more about our packaging solutions.
INVENTORY MANAGEMENT & WAREHOUSING
Group O has strong relationships with more than 7,000 suppliers worldwide, across more than 30 countries so that we can manage billions in inventory and assets for our customers. You’ll have access to 20 secure, climate-controlled facilities nationwide. We provide real-time visibility through metric-driven processes using serialized tracking, so businesses make informed decisions.
Inventory Management is more than keeping track of your product. Group O also provides capital offset and diversity spend for some of the largest brands in the world.
SECURITY IS A PRIORITY
Keeping track of valuable and proprietary devices requires additional security. Our environment is like none in the industry.
- All employees and visitors go through a metal detector.
- There is 24-7 CCTV security surveillance of all locations in the building.
- Devices are placed in a tracking system upon building entry.
- All sections of the warehouse require door cards to enter.
- Security guards are on the floor to secure inventory and kitting lines.
- All employees are monitored on CCTV.
- There is limited access to materials and devices.
DEVICE TESTING SERVICES
FUNCTIONAL & QUALITY TESTING
Group O technicians are trusted by some of the world’s largest companies in the technology and mobile device industry. Testing nearly a million devices annually, our processes are used to qualify remanufacturers and new product suppliers. We use state-of-the-art technology for non-destructive functional, radio frequency (RF), x-ray, and water ingress testing. Devices also go through destructive testing as a part of the First Article Inspection process.
Group O flashes all in-store display devices for Samsung's iconic launches. It’s part of the complete supply chain solution Group O provides for each launch – and we do it all on the same day. Learn how HERE.
ENGINEERING
Group O is one of the only businesses in the market that provides complete device supply chain solutions, along with testing and engineering services. We pride ourselves on having industrial and reliability engineers to increase efficiencies across our efforts. Using 5S techniques, AutoCAD, and good old-fashioned hard work, this team focuses on efficiencies by analyzing workspaces, patterns, and training practices to deliver the results you deserve.
Our quality testing and engineering solutions are best-in-class.
REVERSE LOGISTICS
RETURNS & TRIAGE
From inspection to disposal and salvage, Group O serves as your single source of contact to provide complete device life cycle management solutions. Whether it’s Goods Not For Resale coming back from a retailer or a remanufactured device, our experts know what can go back into circulation and what cannot. After our testing and triage processes, we decide to pass or fail a device based on your qualifications. The approved devices can then be re-ordered by stores through portals custom-built by Group O. Learn about our online portals HERE.
Our teams triage tens of thousands of devices every month with speed and accuracy. Working with Samsung, we’ve discovered new ways to salvage and reuse inventory, saving the company millions. FIND OUT HOW HERE.
SERIALIZATION
We also track devices through serialization. Knowing which devices go to which store and when they are sent back to Group O helps businesses monitor inventory in real-time, as well as identify issues in the supply chain. Technology provided by Group O gives you insight into your company so you can make decisions that matter.
RETAIL FULFILLMENT & LOGISTICS
When your product arrives at the retailer, Group O’s support doesn’t stop. We provide custom displays and fixtures that showcase your devices and ensure your customer has an interactive, hands-on experience. LET'S GO!
CUSTOM PACKAGING
Eye-catching packaging can make all the difference to your customer. Group O designs and creates innovative custom packaging that fits your needs and budget. LET'S GO!
CALL CENTER
Once devices are in the hands of customers, Group O can handle any questions with its award-winning, omni-channel customer service centers. LET'S GO!