Loyalty and Incentive Platform
As an industry leader specializing in the end-to-end reward program management, Group O developed O-vationsTM, a comprehensive, quick-to-launch loyalty and incentive platform. Designed for speed, agility, and flexibility. O-vations™ platform supports various types of reward programs and provides your business with everything it needs to build relationships, drive acquisition, retention, and loyalty.
Group O works within your branding guidelines to deliver a personalized reward experience for your customers. O-vationsTM was designed to support various reward program types yet is flexible enough to adapt to your specific needs.
O-vationsTM reward technology supports:
- Reward cards and merchandise
- Reward catalogs
- User profiles and permissions
- Document and image uploads
- Reward redemptions
- Reward card activations
- Reward status and tracking
- Business analytics
Loyalty and Incentive Portals
Customized Reward Solutions
In addition to offering a turnkey reward platfrom with O-vationsTM, Group O can develop a customized solution designed around your specific needs. Our loyalty and incentive experts develop and execute some of the most robust reward programs for customers and employees of Fortune 100 companies.
Our end-to-end reward program services include:
- Consumer reward strategy
- Customer care
- Creative services
- Web development and hosting
Not only can we build, manage, and host your Loyalty & Incentive website, we can source and fulfill all of your reward orders and returns through our Reward Sourcing & Fulfillment Services.
Powerful Mobile Solutions
Strengthen your brand and connect with your customers on the go with a customized mobile app.
Whether enhancing your loyalty program through targeted messages and offers with geo-fencing and SMS texts, or providing mobile customer service and sales support, Group O's technology experts can develop a solution to meet the demands of today's mobile customer.
Ensuring Easy Ordering and Administration
Our customizable e-Store technology offers a convenient end-to-end solution for receiving, managing and fulfilling online orders for inventory and materials.
From marketing collateral and signage to parts and high-tech devices, we make it easy for your customers to find, order, and pay for items with our e-Store solutions designed to support the following:
- Secure, role-based workflows
- Ability to order anything from individual items to custom kits and print-on-demand materials
- Built-in email alerts
- Flexible payment options
- Real-time visibility to inventory levels
- 24/7/365 access from anywhere in the world
- Instant access to real-time reports
- Ability to easily add new items and view usage data
- Brand and technology requirements
Not only can we build, manage, and host your e-Store, we can fulfill your orders and manage returns with Six Sigma efficiency with our Retail Fulfillment & Logistics Solutions.
Web Design, Development and Hosting
Creating Fast, Fail-safe Launches
Microsites, landing pages, comprehensive online stores, and ordering portals — we provide solutions designed exclusively for your business.
We use a proven program management approach to understand your objectives, business requirements and brand guidelines. We then leverage our vast experience, latest technologies and security protocols to create a customized solution to help your grow your brand.
Web services include:
- Development and testing
- Secure hosting
- System integration
Our expertise has been leveraged by some of the best-known brands including: