Boost Your Bottom Line
From Cost Center to Profit Center.
We turn your cost center into a profit center with dedicated sales agents to drive increased revenue through inbound and outbound activity. By leveraging existing customer interactions, Group O customer care agents are able to cross and upsell to your customers, providing a concierge-level experience.
High-touch, Brand-centric Solutions:
- Inbound and outbound customer care and telesales
- B2B and B2C support
- Live agents
- Intelligent IVR, web, chat, email, SMS text and fax
- Multi-lingual support
- 24 / 7 / 365 outsource, co-source and facilities management