Keeping Correctional Tech Secure
Why Advanced Device Management Is Non-Negotiable
Modern correctional facilities are evolving. Tablets and mobile devices are now critical tools for both inmates and facility staff — enabling secure communication, education, entertainment, and efficient facility operations. But behind every device is a highly complex infrastructure of testing, provisioning, and management that makes these tools safe, secure, and effective.
At Group O, we specialize in managing the full lifecycle of mobile devices designed for high-security environments like correctional institutions. From rigorous pre-deployment testing to secure provisioning and decommissioning, we provide the invisible layer of control that keeps things running smoothly — and securely.
The Role of Devices in Corrections Today
Inmates use purpose-built tablets to:
• Conduct secure video calls and send monitored messages
• Access rehabilitative programs, GED prep, and job training
• Stream curated media, read eBooks, or order commissary items
• Engage with legal libraries and submit grievances electronically
Correctional officers rely on rugged handhelds and tablets to:
• Track inmate movement and behavior
• Report incidents in real-time
• Access records and coordinate facility operations
• Communicate securely with colleagues
These aren’t consumer-grade devices. They’re hardened, customized, and tightly managed systems built to serve one of the most regulated and high-risk environments in the country.
Why Device Management in Corrections Must Be Advanced
Security Risks Are Too High to Ignore: An unprotected or poorly configured device can be a gateway to contraband communication, security breaches, or internal disruption. Every unit must be:
• Tamper-resistant
• Loaded with a secure OS
• Pre-configured with only approved apps
• Continuously monitored
Durability Is Non-Negotiable: Devices must survive repeated drops, rough handling, and constant use. Before deployment, we subject them to:
• Drop and impact testing
• Vibration and tumble tests
• Thermal cycling and environmental stress testing
These tests simulate real-world abuse and ensure each device can hold up over time.
Provisioning Must Be Foolproof: Each device must be provisioned with:
• A locked-down operating system
• A private application store or content library
• Unique user profiles linked to inmate IDs or officer credentials
• Secure Wi-Fi and LTE configurations suitable for facility infrastructure
Full Lifecycle Management from Start to Finish
At Group O, we go beyond shipping devices. Our comprehensive lifecycle services include:
Custom Firmware Flashing: We load secure OS images with restricted access, custom launchers, and zero access to system settings or external app stores.
Centralized Provisioning & Configuration: Devices are enrolled into a secure MDM platform, fully configured before arrival, and tagged for tracking and monitoring.
Secure OTA Updates: OS, firmware, and application updates are delivered remotely — with full version control, testing, and compliance validation before release.
Real-Time Monitoring & Support: Our team can remotely monitor device health, troubleshoot issues, and manage usage policies to keep everything functioning correctly.
End-of-Life Sanitization: When a device is decommissioned, we ensure all data is securely wiped and the unit is destroyed or recycled per security protocols.
Purpose-Built for High-Security Environments: From biometric authentication (like fingerprint scans) to access restrictions, we help ensure that every device is built and managed for safety. Whether enabling reentry-focused learning or equipping correctional staff with real-time tools, our infrastructure ensures compliance, accountability, and operational continuity.
Ready to Secure Your Facility’s Mobile Technology?
Correctional facilities can’t afford technology vulnerabilities. At Group O, we deliver the secure infrastructure behind the hardware — so your team can focus on safety, rehabilitation, and efficiency.
Let’s talk. Reach out to learn how our end-to-end device management services can support your correctional technology programs.
About the Author
Alisha McNary is the Vice President of Business Development and Market Strategy for Group O’s Supply Chain Division. With deep expertise in fulfillment, 3PL, and marketing operations, Alisha brings decades of experience helping Fortune 500 clients optimize supply chains across industries such as pharmaceutical, life sciences, technology, and CPG. She is known for her consultative approach, ability to translate corporate strategy into execution, and proven track record of driving growth through tailored, results-driven solutions.