Inspire Brand Loyalty
Acquiring new customers and keeping existing consumers loyal are top priorities for every business. Regardless of your customer incentive program goals, providing a worthwhile incentive program is imperative to a success. Group O provides the technology and expertise to manage and fulfill a variety of promotional incentives
Consumer Incentive Program Management
Program Development
As soon as you partner with Group O, a dedicated and experienced Program Manager guides you through every step of our process. Our Solution Delivery Methodology ensures fast, reliable launches and efficient, effective ongoing operations. We know superior service involves direct communication with our clients. We focus on your needs and goals and deliver a client-specific solution to simplify, streamline, and optimize operations. Our team specializes in designing a solution that can be readily plugged into any size organization – regardless of industry – and scaled to meet the client’s current and future needs.
Program Implementation
O-vations™
Group O created an incentive platform that allows us to quickly launch your consumer incentive program. O-vations™ is designed to tackle customized reward programs and is robust enough to handle all types of rewards. Our incentive technology makes it easy for your customers to redeem rewards and lets you track redemptions in real-time, all the while building relationships, driving acquisition, retention, and loyalty.
Incentive Fulfillment
Customers want their incentives now. Trust the Group O team to deliver pre-paid rewards cards quickly. We verify claims efficiently and effectively to get your rewards out the door with personalized communications for each customer. pact their experience. For merchandise incentives, we manage the entire order fulfillment process, including warehousing, kitting, and distribution.
Customer Support
Group O's expert customer support services. are available when your customers have questions. Our agents provide superior customer service whether it's on the phone, over chat or email. All of our agents are based in the United States. We treat your customers like you treat your customers.
The right rewards
Create the right mix of rewards.
Prepaid Rewards
With physical and virtual prepaid card options available, you are able to reward consumers the way they want to be rewarded!
Prepaid Reward Cards
As the preferred way to be rewarded, Prepaid Reward Cards are a great incentive option for consumer incentive programs. They are fully customizable to reinforce your brand, available in any denomination and can be replaced if lost or stolen.
Virtual Pre-Paid Rewards
Virtual Pre-Paid Reward Cards offer all the same benefits that physical Pre-Paid reward cards do. However, because there is no production time, your consumers will have instant gratification, as their incentive is issued via email for immediate use!
Rebate Management
With so many business processes involved, it can be difficult to effectively manage these promotional programs. That is where Group O can help! We provide full service, custom rebate management services. Rebate Management Solutions include program design, prepaid rebate cards, online rebate portals, verification, and processing, as well as customer service.
Merchandise
If you have an incentive or loyalty program that includes merchandise, we will source, warehouse, and distribute the products of your choice. From branded company swag to top of the line electronics, we will make sure that your company is getting the best price, and that consumers are being rewarded in a timely manner!
LET'S GET STARTED!
We'd love to tell you more about our Customer Rebate Management Solutions!
