TRUST & FLEXIBILITY MAKES GROUP O THE RIGHT CHOICE.

Challenge

When a leading telecommunications and entertainment company needed to launch a new streaming service with cloud DVR in a very short period of time, they needed a partner they could trust.  

Solution

Group O stepped up with their end-to-end services to provide an unmatched experience right out of the box.  Services included: 

  • Procurement & Supplier Management – sourcing items like remotes, internal packaging, and shipping boxes
  • Device Flashing – loading new software for a seamless user experience
  • Print Management – printing device instructions and operating guides
  • Kitting & Assembly – placing individual pieces in custom-branded packaging
  • Fulfillment & Distribution – sending item orders directly to consumers or to retail outlets
  • Customer Care – answering product calls, emails, and texts from consumers

Telecommunications and Entertainment Product Launch Case Study Image

Bottom Line Impact

Group O ensured a successful product launch by managing the end-to-end services for our client and their customers. We continue to assemble and distribute 25,000 streaming kits per week, delivering significant savings to our valued client.