Tags: Incentives & Rebates

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what are examples of rebates popular rebate examples

What are Examples of Rebates?

Rebate Examples Before we dive into some examples of rebates, let’s define what a rebate is. Rebates are a retrospective payment from a seller to a buyer, given after the agreed upon incentive is met. The purpose of a rebate is to motivate the buyer to purchase more goods, as well as build customer loyalty. There are multiple different types of rebate incentives sellers will use, which are strategically…

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What is Rebate Processing?

Rebate Processing - Behind the Scenes of Rebates Rebate processing is when a financial incentive between a seller and buyer is agreed upon, tracked, and claimed. Rebate programs are implemented as a way to increase sales growth, while protecting price integrity. The rebate acts as a payment from the seller to the buyer, which is paid retroactively to the buyer after the agreement has been met.  Rebates…

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what is rebate processing?
refer a friend programs and customer referral programs blog graphic

Referral Rewards

Rewarding Customer Referrals - Refer a Friend Programs When was the last time you tried something new based on a recommendation?  From reading a book recommended by a family member to eating at a new restaurant your friend can’t stop talking about, many of our decisions are influenced by referrals. In fact, research shows that 92% of consumers trust referrals and recommendations from friends and family.  Let’s…

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Brand Incentive Program

Leveraging Incentive Programs to Generate Brand Authority and Web Traffic Given the rise in e-consumerism, and the pandemic’s role in an increased level of online shopping, brands looking to generate higher authority and boost web traffic are up against a lot of competition. Gone are the days of exclusive in-person shopping where brands could only connect with their customers face to face, generating…

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customer recognition is where it all starts
how do brands successfully cultivate loyal customer brand advocates

Customer Brand Advocacy

Cultivating Customer Brand Advocacy Brand advocates are customers, clients, and even employees who continue to support and champion a brand, going so far as to promote the brand to new and potential customers organically. Customer brand advocacy is a powerful tool in any company’s arsenal because it boosts customer retention and acquisition efforts alongside traditional marketing campaigns.  Studies…

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6 Things to Consider Before Hiring Call Center Support

A recent survey conducted by Microsoft for its Global Customer Service Report showed that more than half of businesses interviewed say they have dropped a provider due to poor customer service. That’s why it’s critically important to deliver world class customer service in your call center. Often, outsourcing this high-value work helps deliver better results that meet client expectations.  Choosing a firm with extensive, documented call center excellence means your customers will work with experienced, highly trained agents while your in-house employees focus on other tasks.

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6 Things to Consider Before Hiring Call Center Support
Employee Incentives - What they are and why we use them

Employee Incentive Programs: What They Are and Why Use Them

Should you add employee incentives programs to your company plans? If you're not doing so already, the answer is likely yes.  As we put 2020 behind us and move into a new and evolving work environment, it’s more important than ever for companies to drive engagement, battle apathy, and incentivize employees to reach goals. One of the best ways to do so is through smart, effective employee incentive programs that offer tangible benefits.

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3 Ways to Improve Employee Morale

Improve Employee Morale in the Workplace Employees who are respected and valued are more efficient and productive. Below we will explore three tangible ways to improve morale in the workplace. 1. Employee Recognition Sincere praise and recognition of a job well done is a great way to engender loyalty. Loyal employees are more engaged and willing to go above and beyond basic job duties to achieve…

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Employee Morale
6 Benefits A Call Center Offers Your Business

6 Benefits a Call Center Offers Your Business

Calling into a customer service line can be frustrating – why do I have to push so many buttons to get what I want? Why does it have to be so complicated?  That’s not what you want your business to be known for. It should be easy for current and potential clients to have their questions answered and fast! No matter the size of your company, you should take advantage of every tool available to you.…

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8 Essential Skills Every Customer Service Agent Should Have

Each year, companies have millions of interactions with their customers and clients, and a study by Talkdesk revealed that only 19% of customers are satisfied with the service they receive from customer contact centers. Whether the contact is over the phone, via e-mail or social media, customer service agents represent your brand and define what a customer thinks about your company. Without…

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customer service skills graphic with woman on a call