Quality
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Group O will work to exceed customer expectations. Our quality program has enabled us to proactively review and streamline our processes.
We have been ISO 9001:2000 and TL 9000 certified by DNV (Det Norske Veritas) since 2002 and certified in SAS 70 Type II since 2006.
We are in business to assure our customers by delivering products and services on time, at a competitive price, while meeting requirements. We achieve this by continually reviewing and implementing quality objectives, which include:
  • Process Improvements
  • Training Requirements
  • Technology Advancements
  • Service Levels
  • Cost Efficiency
  • On-time Deliverables
In order to drive the continual improvement process, we use a corrective and preventative action practice derived from the 8-D (Eight Disciplines) Problem Solving Process. 8-D is a problem-solving methodology for product and process improvement. It is structured into eight disciplines emphasizing team synergy.