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Group O works to exceed our customer’s expectations. Quality is at the forefront of ensuring excellence for Group O. The company’s quality program has provided opportunities for proactive reviews and streamlining processes. Group O has been ISO 9001:2000 and TL 9000 certified by DNV (Det Norske Veritas) since 2002 and SAS 70 Type II since 2006. |
SAS 70
Group O’s Marketing Solutions undergoes an annual SAS 70 Type II audit which covers the Rewards Management System. SAS 70 Type II audits provide assurance that our Rewards Management System has effective controls in place to mitigate risk. Specific controls are documented and tested by an audit team to ensure that Group O’s system of checks and balances provide a sound platform for success. We firmly believe our SAS 70 audit, combined with our ISO certification, proves our commitment to quality. |
ISO 9001:2000 and TL 9000
ISO 9001 is a family of standards for quality management systems that includes: |
- a set of procedures that cover all key processes in the business;
- monitoring processes to ensure they are effective;
- keeping adequate records;
- checking output for defects, with appropriate and corrective action where necessary;
- regularly reviewing individual processes and the quality system itself for effectiveness; and
- facilitating continual improvement
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